Business Manners

There are differences between social and business etiquette, e.g. in a business context men and women must be given equal treatment; any distinctions are determined by rank and position. Understanding these distinctions, and the many ways in which good manners can improve the way you do business, will make a big difference.

Benefits:

Understand the use of invitations and notes of thanks
Understand introductions
Improve meeting manners and leadership skills
Enhance telephone conversations
Improve listening and conversation skills
Understand dining protocol and food ordering